SparrowSMS Achieves Official MetaTech Provider Status, Rolls Out WhatsApp Business Messaging in Nepal

KATHMANDU— SparrowSMS, a leading name in Nepal’s digital communications sphere and a flagship product of Janaki Technology Pvt. Ltd., has reached a significant milestone by being officially recognized as a Meta Tech Provider. This authorization coincides with the immediate launch of the company’s dedicated WhatsApp Business Messaging Platform in Nepal, set to transform how local businesses connect with their customers.

Long known for its reliable bulk SMS services, SparrowSMS is now leveraging its new Meta partnership to offer businesses the ability to communicate with customers quickly, securely, and at scale via WhatsApp, the country’s most popular messaging app.

Simple Onboarding and Powerful Features

As an authorized Meta Tech Provider, SparrowSMS simplifies access to the WhatsApp API for businesses of all sizes. The platform now features direct embedded sign-up with Meta, ensuring an onboarding process that is simple, fast, and fully localized—eliminating technical complexities previously associated with adopting the service.

The new SparrowSMS WhatsApp Platform is equipped with an array of powerful tools designed to boost efficiency and customer engagement:

• Seamless Account Creation: Utilizes WhatsApp Embedded Sign-Up for a quick start.
• Enhanced Trust: Facilitates Blue Tick Verification for increased brand authenticity.
• Bulk Reach: Allows for instant customer outreach via Bulk WhatsApp Broadcasts.
• Optimization: Offers Detailed Campaign Analytics & Retargeting tools to refine communication strategies.
• Real-Time Service: Supports Multi-Agent Live Chat for immediate customer support.
• Automation: Includes a No-Code Chat Flow Builder, enabling automated and personalized customer interactions without requiring technical expertise.

The platform is focused on delivering intelligent tools that enhance the overall customer experience, support advanced automation, and help brands improve engagement and retention throughout the entire customer journey.

customer experience, support advanced automation, and help brands improve engagement and retention throughout the entire customer journey.

Speaking about the launch, CEO Manoj Thapa shared, “Our direct Meta API-powered WhatsApp service makes customer communication more effective, reliable, and accessible for every business from retail shops to large enterprises. It simplifies engagement and helps companies build stronger relationships with their customers.”

With over a decade of industry leadership, SparrowSMS has become Nepal’s most trusted
enterprise communication platform, serving government agencies, financial institutions,
educational organizations, and private enterprises nationwide.

Known for reliability, innovation, and customer-centric service delivery, the company continues to strengthen Nepal’s digital communication ecosystem.